Our Covid-19 Precautions

Our organization continues to be focused on protecting our residents, team members and following our pandemic plan. Our pandemic protocols, guided by public health directives include physical distancing, universal masking, visitor screening, appropriate personal protective equipment (PPE), additional deep cleaning and disinfecting, and more. When a resident or employee shows signs of an Influenza like illness (ILI), we act immediately to reduce the spread of the virus.

We are continuing to actively screen all of our residents daily for signs and symptoms. Our team members are completing self-assessments before each shift and all visitors are actively screened at their point of entry. We are diligently monitoring for any symptoms of the virus in residents and each other.

The following procedures outline and contain important information regarding our current visitor restrictions in response to COVID-19. Failure to comply with these procedures by support persons or designated visitors could result in visitation being suspended.


Each resident can identify a support person and up to five (5) designated visitors, and these six (6) individuals should remain constant for the duration of the visiting restrictions.

  • While no number of contacts is completely safe, evidence to date shows with six or less close contacts, the relative risk of widespread transmission of the virus is low.
  • A maximum of two (2) people can visit per day, and two (2) visitors can attend at the same time.
  • Support person/designated visitor(s) must contact the home to coordinate the time of the visit and to ensure they are aware of all visiting requirements.
  • All visitors must wear a mask entering our facility.
  • All support persons/designated visitors must be screened upon arrival/prior to the visit beginning.
  • Support person/designated visitor must register upon presentation to the home. The name of the visitor, name of the resident and date of the visit must be recorded and retained.
  • Designated visitors are to be advised that if they show any signs or symptoms of COVID-19 to not come to the home, advise the staff of the home, and contact 811.

If you require any further information and/or support on our previous Covid-19 communications please contact us.